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Privacy Policy

Last updated: April 16, 2025

Your privacy matters to us. At Productive Power, we are committed to respecting your privacy and complying with all applicable laws regarding any personal information we collect about you—through our website at productivepower.com and any other sites we own and operate. This includes compliance with the General Data Protection Regulation (GDPR) for individuals located in the European Economic Area (EEA) or United Kingdom (UK).

 

What We Collect

Personal information is any detail that can be used to identify you. This includes your name, contact details, job information, and how you interact with our website or services. We collect data in two ways:

  • Voluntarily provided: Information you give us directly—like filling out a form, making a purchase, or contacting us

  • Automatically collected: Information sent by your device when you access our site or services

 

Information We May Collect
Log and Session Data

We may log data such as your IP address, browser type, pages visited, time of visit, and site errors. We also collect session-level data such as:

  • Page response times

  • Length of visits to certain pages

  • Clicks, scrolls, and navigation patterns

  • Methods used to browse away from a page
     

Device Data

We may collect:

  • Device type and operating system

  • Unique device identifiers

  • General location data
     

Personal Information You Provide

This may include:

  • Name

  • Email

  • Phone number

  • City, state, zip code

  • Employer and job title
     

Account and Profile Information

If you register or log in to our site or online courses, we may collect:

  • Email and password (encrypted)

  • Profile details

  • Communication preferences

  • Account activity and course progress
     

Transaction and Payment Data

When you make a purchase or payment, we may collect:

  • Order and purchase history

  • Payment details (e.g., credit card or bank account information), which are securely processed by third-party providers. We do not store full credit card or bank account numbers.
     

Feedback and Communication

If you leave a comment, submit a review, fill out a form, or contact us directly, we collect:

  • The information you submit

  • Any content or feedback you provide
     

Some of this data is collected through third-party tools integrated into our website and services, which help us improve performance and communication.

 

Cookie Policy

Last updated: April 16, 2025

Cookies are small text files stored on your device that help us improve your experience. We use them to:

  • Identify returning visitors

  • Remember preferences

  • Analyze website performance

  • Deliver relevant content and promotions
     

Types of Cookies We Use

  • Strictly Necessary – Required for core site functionality

  • Form Cookies – Store form input for future use

  • Performance Cookies – Track how the site is used

  • Functional Cookies – Enable added features and personalization
     

You can manage or reject cookies through your browser settings. Disabling cookies may affect certain site features.
 

Some third-party services we use—such as Stripe, LearnWorlds, and Ontraport—may also place cookies to support secure transactions, track engagement, or personalize user experiences. These cookies are subject to the policies of those providers.

 

Legal Grounds for Data Use (GDPR)

If you're located in the EEA or UK, we process your personal data based on one or more of the following legal bases:

  • Your consent

  • Fulfillment of a contract with you

  • Compliance with legal obligations

  • Our legitimate interests (such as improving our services and communication)

 

Sharing Your Information

We do not sell, rent, or share your personal information with other companies for their own marketing or promotional purposes.

We only share your information in limited cases, including:

  • Trusted service providers who help us operate our business—such as website hosting, email automation, analytics, learning management systems, payment processing, and accounting. These include:

    • Ontraport – for contact management, email communication, and forms

    • Stripe – for secure credit/debit card payment processing

    • GoCardless – for secure direct debit payment processing

    • Xero – for invoicing and bookkeeping

    • LearnWorlds – for hosting online courses and tracking course participation

  • Employees and contractors who require access to perform their duties

  • Legal authorities, when required by law or necessary to protect our legal rights

  • Successors to our business, in the case of a merger, acquisition, or sale. If this occurs, your data may be transferred under the same privacy protections described here

 

Third-Party Platforms

We use third-party platforms to deliver our services and support business operations. These tools are essential for communication, course access, payments, and customer management. They include:

  • Ontraport – stores contact and form data, manages communication, and handles automation

  • Stripe – processes card payments securely

  • GoCardless – processes bank payments securely

  • Xero – manages financial records and invoices

  • LearnWorlds – hosts our e-learning content and tracks student progress
     

Each platform is contractually required to safeguard your data and use it only for the services we authorize.

 

International Transfers of Personal Data

If you are located in the EEA or UK, your data may be transferred to countries outside those regions, including the United States. We implement appropriate safeguards, such as Standard Contractual Clauses (SCCs), to protect your data in compliance with GDPR.

 

How We Protect Your Data

We use commercially reasonable security practices to prevent loss, theft, or misuse of your information. While no method of data transmission or storage is 100% secure, we strive to protect your data. You're responsible for keeping any passwords confidential.

 

How Long We Keep Your Information

We retain your information only as long as necessary to fulfill the purposes in this policy or comply with legal, tax, or reporting obligations.

 

Your Rights and Choices

If you're located in the EEA or UK, you have the right to:

  • Access the personal data we hold about you

  • Correct inaccurate or incomplete information

  • Request deletion of your personal information

  • Restrict or object to processing

  • Withdraw consent at any time

  • Receive a copy of your data (data portability)

  • Lodge a complaint with your local data protection authority
     

You may also:

  • Opt out of marketing emails at any time by contacting us or using the unsubscribe link in our communications

  • Contact us if you’ve provided someone else’s personal data, to confirm you have their consent
     

We will not discriminate against you for exercising any of your rights.

 

Children’s Privacy

Our services are not intended for children under 13, and we do not knowingly collect personal information from children under this age.

 

Data Breaches

In the event of a data breach, we will follow all applicable laws and notify affected individuals when required.

 

Changes to This Policy

We may update this policy to reflect changes to our services, business practices, or legal requirements. If changes are significant, we will notify you and request consent where required.

 

Contact Us

For questions, concerns, or to exercise your privacy rights, contact us:

📧  Email: info@productivepower.com

🌐  Website: Contact Us

🏢  Mailing Address:

Productive Power

2385 NW Executive Center Drive, Suite 100

Boca Raton, FL 33431

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